Introduction to Organizational Behaviour and Negotiation
An introduction to organizational behaviour and negotiation presupposes a number of definitions of organizational behaviour, its key areas of functioning, the research methods it uses, and the current and potential challenges and opportunities related to the topic. This part of the course reflects the essential aims of the course, which are to find out as much as possible about the outcomes organizational behaviour brings to the enterprise, its benefits and drawbacks, and the possible opportunities it provides if used properly (Bauer & Erdogan, 2012).
It is also necessary to make an emphasis on the fact that this part of the course serves as a basis for the versatile world of management and business studies. It incorporates the theory and practice in relation to how an organization has to function according to the key rules and steps of organizational behaviour. An introduction to organizational behaviour and negotiation presents the most outstanding researches and approaches to investigation. In addition, the course deals with the cases aimed at bringing extra experience in introducing the key details of organizational behaviour in order to inspire and provoke imagination. Creativity is necessary to introduce the organizational behaviour concepts and the ways they have to function within an organization.
Emotion and Moods
In the case of an enterprise, emotions and moods bear a dual character. On the one hand, they create an atmosphere which is expected to be filled with active work and inspiration. On the other hand, they should be regulated and applied only when necessary, since the world of business does not require over-emotionality and dependence on moods. As a consequence, business tone and business style have to suit each other, thus uniting emotions and moods in suitable situations.
The term emotional intelligence defines a persons ability to understand the situation(s) where the necessity of emotions is suitable. Therefore, it is necessary to take care of the emotionality level, which should not be exceeded. Emotions are known to have many ways expression. It means that not only mood, gestures, and behaviour should be regulated. It is even more important to control the intonations and the language style used. This importance is determined by the assumption that words are the most powerful transmitting tool of emotions (Sessa & London, 2008).
Motivation is generally acknowledged to be a pushing force that facilitates a successful enterprises functioning. The investigators of motivations nature tend to define intrinsic and extrinsic concepts of motivation as well as self-motivation. These three concepts are different in their causes and nature (Hiriyappa, 2009). Intrinsic motivation is determined purely by a persons interest in the topic, while extrinsic motivation is determined by external factors such as rewards, money, bonuses, etc. Self-motivation, in its turn, is a set of emotional intelligence methods that are mainly aimed at achieving the goal by means of a persons inner desire.
Motivation from Concepts to Applications
Certainly, motivation does not play an important role if it is only a theoretical term. Motivational concepts have to be empirical, i.e. inserted into the real business life. There are numerous ways of achieving that. Monthly and annual rewards in the form of bonuses for quality work performance may be one of the means of developing motivation in employees (Sessa & London, 2008). Furthermore, self-motivation (or self-control, as it is frequently named) is necessary to make one realize why he or she should put efforts into working on a project or completing a certain task.
Attitude and Job Satisfaction
Job satisfaction and a positive attitude in the workplace are based on the expected outcomes. Different employees may expect diverse results. On the one hand, the positive results caused by, for instance, a successful task completion add points to an employees attitude toward his/her work. In addition, this serves as a method of self-criticism. On the other hand, the financial benefits from ones work, which correspond to the desires and expectations of an employee, serve as the most powerful stimulus in creating job satisfaction and positive attitude (Hiriyappa, 2009). A negative perception of work is frequently caused by unsuccessful results, which leads to the absence of job satisfaction.
Understanding Work Teams
In order to understand the mechanisms of team work and elaborate on the necessary approaches that will help to create the successful outcomes a team is expected to perform, it is vital to take into consideration and to completely understand emotions, moods, motivation development, and job satisfaction factors. In addition, team leaders have to constantly set new tasks and goals (Sessa & London, 2008). This will foster inspiration and desire to work further. The set objectives have to be characterized by adequacy of completion, possibility of achieving deadlines, and expected results. A good understanding of these factors helps to create a team that will work hard to attain the goals set by a team leader or a manager.
Creativity serves as an important pushing mechanism, whose principle aim is to brainstorm ideas in order to implement them in real life. The more creative a team / an organization is, the more positive feedback and outcomes they are likely to obtain. The key aim of creativity is designing projects and tasks in the way no one expects. This produces an impression of surprise and, as a consequence, leads to the projects completion and satisfaction.
Negotiation is a decisive mechanism of work. A successfully planned and conducted negation can bring additional benefits and satisfaction. Being one of the most difficult talents, negotiation stimulates work and brings new horizons to its participants (Hiriyappa, 2009). In order to create and successfully conduct the negotiation process, it is necessary to prepare to it and define all the possible outcomes. The advantage of the negotiation that it plays a role of an inspiring agent of the business working process.